Anyone can build an automation. We keep it running.
We take one repetitive process at a time, hand it back to you finished with a named owner and a runbook, and stay responsible for it as your tools and your process change.
For owner-led teams of 2 to 25 people. Remote-first. Based in Vaughan, Ontario.
Book the AI Readiness AuditComplimentary for founding clients, limited. Priced once proven.
One workflow, opened up.
Keep scrolling to separate the layers. Every FIT Automate workflow carries its trigger, its steps, its approval, and its outcome. Nothing runs without an owner.
What we build
Our services
The On-Ramp
First Workflow
Pick one painful workflow. We ship it in a scoped sprint — usually about a week after scope is locked — with a small operating packet around it: the workflow map, a named owner, the trigger that starts it, the approval boundary it can't cross, the failure path it follows when something goes wrong, the runbook a teammate could use to take it over, and the evidence log that shows you what it did.
One workflow. One sprint. One owner.
The Product
Kept Running
Once the workflow is live, we maintain the operating packet behind it — adapting to silent failures, API changes, and the process drift that creeps in over months. We work on a regular cadence and respond when something breaks, within the scope we agree.
Maintenance, not monitoring.
The Proof
The hard part isn't building it. It's keeping it running.
Approval gates, stop-loss logic, retry logic, escalation paths — those are runtime guardrails, and you should expect them on any serious build. The harder question is who's still responsible for keeping the workflow working in month six.
Most shops do a 30-day review and hand you a monitoring dashboard. That's monitoring, not maintenance.
Kept Running is the work — investigating silent failures, updating the workflow when an API changes, adapting it when your process changes. Within the scope we've agreed, we're the ones doing it.
That's not a markup on monitoring — it's a different category of service.
A typical sprint
Illustrative — the day-by-day shape varies with the workflow.
Five days. One owner. One trigger. One outcome.
- 1
Day 1
Rewrite the SOP so each step is explicit. No "use your judgment" gaps.
- 2
Day 2
Build the trigger and the first action.
- 3
Day 3
Connect the remaining steps.
- 4
Day 4
Run it on real input, with a person watching every result.
- 5
Day 5
Fix what broke, then let it run live with the checkpoint in place.
Then the Kept Running plan takes it from there.
The work is yours to keep. The workflow, the documentation, the runbook. Everything a teammate needs to operate it without us. We build on open, flexible tooling you own outright.
For the tool-aware readerStart with the audit.
A written read on where repetitive work is costing you, which process to automate first, and what it would take to fix. Yours to keep whether you hire us or not. Plain English. No deck.
Book the AI Readiness AuditComplimentary for founding clients, limited. Priced once proven.
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